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Replix

Terms of Use

Your agreement with Replix for using our AI-driven customer support

  1. Acceptance of Terms
  2. By accessing and using the Replix website ("Website"), you agree to be bound by these Terms of Use ("Terms"). These Terms constitute a legally binding agreement between you and Replix, a Delaware corporation ("Replix"). If you do not agree to these Terms, please do not use the Website.

  3. Description of Service
  4. Replix is an AI-driven customer support SaaS that enables users to sync their social media accounts and upload files to fine-tune an AI that responds to customer questions and queries. The service includes, but is not limited to, AI training, real-time customer interaction, multi-channel message syncing, analytics, and automated responses. Replix reserves the right to modify or discontinue any aspect of the service at any time.

  5. Registration
  6. To access the full functionality of Replix, you may be required to create an account and provide accurate and up-to-date information. You are responsible for maintaining the confidentiality of your account details and all activities under your account. You must not share your login credentials with third parties. You agree to notify Replix immediately of any unauthorized account access or security breaches.

  7. Use of the Service
  8. You agree to use Replix in compliance with all applicable laws and regulations. You also agree not to:

    1. Use the service for any unlawful or unauthorized purpose.
    2. Interfere with or disrupt the integrity or performance of the service.
    3. Attempt to gain unauthorized access to Replix systems or user accounts.
    4. Use the service to transmit any viruses, malware, or harmful code.
    5. Engage in any conduct that restricts or inhibits other users from using the service.
  9. Intellectual Property
  10. All intellectual property, including but not limited to AI models, software, trademarks, and trade secrets related to Replix, are the exclusive property of Replix. You may not use, modify, or reproduce any intellectual property without explicit written consent from Replix.

  11. Privacy Policy
  12. Replix's Privacy Policy outlines how user data, including AI training files and synced social media data, is collected and used. By using the Website, you agree to the Privacy Policy, which is incorporated into these Terms by reference.

  13. Termination
  14. Replix reserves the right to terminate your access to the service at its sole discretion, with or without cause and without notice. In the event of termination, your account and access to Replix’s features will be disabled.

  15. Disclaimer of Warranties
  16. The Replix service is provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

  17. Limitation of Liability
  18. Replix shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use the service.

  19. Indemnification
  20. You agree to indemnify and hold Replix harmless from any claims, demands, or damages, including reasonable attorney's fees, arising from your use of the service or violation of these Terms.

  21. Governing Law
  22. These Terms are governed by and construed in accordance with the laws of the state of Delaware, without regard to its conflict of law principles.

  23. Contact Information
  24. If you have any questions or concerns regarding these Terms of Use, please contact us at [contact email or address].

By using Replix, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use. These Terms may be updated by Replix from time to time, and continued use of the service after such updates constitutes acceptance of the revised Terms.